Ground Handling Agent
A ground handling agent is the airport professional who welcomes, assists and informs passengers.
Duration : 4 months + 1 month placement
The role at a glance
A ground handling agent is the airport professional who welcomes, assists and informs passengers. Core duties include checking in passengers and their baggage, verifying travel documents, handling disruption (delays, lost baggage) and directing travellers.
Course duration
- – 4 months
- – 1 month practical placement at the airport.
Entry requirements
- Baccalaureate level or above
- Aged over 18
- French / English
- Clean criminal record
COURSE OBJECTIVES
- Prepare candidates to facilitate passenger journeys and uphold the commercial contract, alongside airport safety and security requirements.
Core duties
- Welcome and check-in
- Passenger assistance
- Liaison with airport services
- Handling boarding and disembarking operations
Become the face of the airport
Launch your career as an Airport Ground Handling Agent with our complete programme: 4 months of classroom training followed by a 1-month placement at the airport.